Delrey likes action and interaction. Thanks to your feedback on our services, we are able to constantly adjust our service to meet the wishes of our customers.

The principles we apply every day apply both offline and online.

OFFENSIVE COMMENTS

We take constructive feedback on our services to heart. We cannot tolerate abusive, discriminatory, pornographic or racist language and other comments that are inconsistent with our company values ​​and will be removed.

POLITICAL MESSAGES

We are not a political party and do not wish to participate in political discussions. We will never reveal a political preference in our reporting.

COMMERCIAL MESSAGES

Commercial messages from third parties are not accepted on our page and will therefore be removed without prior notice.

PERSONAL MESSAGES

Messages will be answered within 24 hours on working days. Messages received after 1pm on Friday afternoon will not be answered until Monday or Tuesday. You can reach us more quickly during office hours Monday to Friday from 8:30 am to 4:30 pm via telephone number 03 470 28 61 or email address shop@delrey.be .

YOUR PRIVACY

You can rest assured that your personal data is safe with us. Your data is processed internally in accordance with the new privacy legislation ('GDPR' May 25, 2018). If you have any questions about the processing of your personal data, please check our privacy & cookie policy, which is available via the following link: https://shop.delrey.be/pages/privacystatement

or contact Proot Julie at info@delrey.be .

EXTRA: COOKIE POLICY

8.1. What are cookies?

A “cookie” is a small file sent by DelReY's server and placed on the hard drive of your computer. The information stored on these cookies can only be read by us and only for the duration of the visit to the website. Our Website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our website. This helps us to provide you with a better user experience when you visit our website and also allows us to optimize our website.

As a result of recent changes in the law, all websites aimed at certain parts of the European Union are required to ask your permission to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy gives you clear and complete information about the cookies we use and their purpose.

You can always refuse or block cookies by changing the configuration parameters of your navigation system. Disabling cookies may mean that you cannot use certain functionalities of the website.

If you have any further questions or comments regarding the processing of your personal data, please feel free to contact us at info@delrey.be.

You can also find more information about cookies at: http://www.allaboutcookies.org/