Contact Us
Do you have a question about our products? Would you like to place a custom order? Or are you interested in working together? Please fill out the form below and we will contact you as soon as possible.
Products
What types of products do you sell?
We offer a wide range of pralines, cakes, cookies and ice cream cakes. Our products are traditionally prepared with fresh ingredients.
Do you use natural ingredients?
Yes, we only use natural ingredients of the highest quality. We avoid artificial colours and flavours where possible.
Do your products contain gelatin?
Do you have vegan or gluten free options?
Our fondant chocolate bars are vegan and gluten-free.
The sorbet does not contain gluten.
The sugar-free individual pastry with f
Shelf life and storage
How long do your products stay fresh?
Pralines : Up to 4 weeks in a cool, dry environment.
Cakes : Maximum 3-5 days in the refrigerator
Cookies : Up to 2 weeks if stored airtight.
Ice cream cakes : In the freezer, covered, can be kept for up to 3 months.
- Of course, the rule always applies: the fresher, the tastier.
What is the best way to store your products?
- Store pralines in a cool, dry place (16-18°C) away from light and air.
- Cakes should always be kept in the refrigerator (4°C)
- Cookies are stored airtight, preferably in a tin box.
- Place ice cream cakes in the freezer at -18 °C.
Orders and Delivery
Where can I buy your products?
Our products are available in our stores and through selected points of sale. A full overview can be found on our points of sale page .
I want to distribute your products in my store. Is that possible?
Yes, we are happy to work with stores that want to distribute our products. Contact us for more information about conditions, assortment and delivery possibilities.
Companies and B2B
Do you offer products for business customers?
Yes, we supply to businesses. Whether it is (personalized) promotional gifts, events or a fixed assortment for your store, we offer flexible B2B solutions.
Can you supply products with branding?
Yes, we offer the possibility to integrate your logo or company name in our products or packaging. Please contact us to discuss the details.
Are there volume discounts available?
Yes, for large orders we offer attractive volume discounts. Contact us for a customized quote.
Custom made
Do you offer customization?
Yes, we can make custom products for special occasions. Think of personalized chocolates and cakes. Contact us to discuss your wishes.
Can you make wedding cakes?
Yes, we are specialized in making beautiful wedding cakes that can be fully customized to your theme and taste preferences. Please contact us at least 4 weeks in advance to discuss the possibilities. Here you can already get a lot of inspiration.
Is a tasting possible for custom work?
Yes, we offer tastings for custom orders such as wedding cakes. Contact us to schedule an appointment.
Allergens and Dietary Requirements
Can I find allergen information?
Yes, allergen information is available for all our products. You can find this with the product in the webshop. The allergen information of the pralines and cookies can also be found on our website:
pralines: https://www.delrey.be/pages/pralines
cookies: https://www.delrey.be/pages/cookies
Are your products halal?
We do not have a HALAL certificate.
Do you also sell sugar-free products?
yes, we have a range of sugar-free pralines based on maltitol, we also have a range of cookies, jam, chocolate and tarts based on zusto. You can find these here .
Do you have any other questions? Please feel free to contact us by email or phone.
Please contact us for specific questions.