EN

Our shop gives you the opportunity to order our products in advance and collect them afterwards at the store in Antwerp.

Gifts can be delivered to your home worldwide. To do this, go to INTERNATIONAL SENDING at the top of the navigation.

For more information, visit our site: www.delrey.be

Terms of Sale

Orders can be placed on site in the store, by telephone or by email: shop@delrey.be

For large orders, we would like to receive your order at least 48 hours in advance.

The delivery time will depend on the size and nature of the order.

Wedding or other special celebration cakes are ordered at least 3 weeks in advance.

When placing a large or special order (outside the regular range), a 30% deposit is requested with the order. Full payment must be made before delivery of the order.

Each order must be paid in cash upon collection.

In case of delivery, the order must be paid in full in advance.

The customer must check whether the goods conform to the order upon delivery.

Afterwards we can no longer accept complaints.

Cancellations or changes to the order must be made at least 24 hours in advance; depending on the size and/or nature of the order. A cancellation by email for which you have not received confirmation from us is not considered cancellation.

Goods that have left our store will never be exchanged or taken back under any circumstances.

Del Rey cannot be held responsible if an order cannot proceed due to force majeure.

Terms of Sale

Orders can be placed directly in the store, by telephone or by e-mail at shop@delrey.be

In the event of large orders, please place your order at least 48 hours in advance.

The delivery date will depend on the size and nature of the order.

Wedding cakes or other special celebration cakes must be ordered at least 3 weeks in advance.

When placing a large or special order (that is not part of our usual selection), we require a preliminary deposit of 30% at the time of ordering. Full payment must be made before delivery of the order.

Each order must be paid for in cash when collected. If delivered, the complete order must be fully paid for in advance.

On delivery, customers must check that the goods are exactly as ordered. We will not accept any complaints once the goods have been accepted.

Cancellations or changes to the order must be made at least 24 hours in advance, depending on the size and/or nature of the order. If you cancel by e-mail, but do not receive a confirmation of the cancellation from us, then you must consider the order as not being cancelled.

Goods which have left our store can never, under any circumstances, be exchanged or returned.

Del Rey cannot be held responsible for any orders that have not been fulfilled due to force majeure.